At Media-Shark we are always willing to help with any issue you may have, whether it be web related, email, hosting or other technical issue. To better serve our clients we have set up different methods to address your problems. Please choose from one of the support portals below.
Support Tickets and KnowledgeBase
Support Ticket - To submit a support ticket, go to http://www.media-shark.com/services/aLogIn.php?subaction=helpdesk
Knowledge Base – To search our Knowledge Base for answers to commonly asked questions, go to http://www.media-shark.com/services/kb.php
Live Help
To chat with one of our experienced support staff live, click here
Remote Support
If you are having computer issues and need us to fix your issues remotely you must have a support service contract with us. If you do, login and go to Remote Support. If you are interested in signing up for a support contract, please feel free to contact us
